Video Remote Interpreter

Short brief, VRI. I know there are many issues about VRI and the experience among VRI.

I’m not sure about lawyers or counselors offering VRI or whoever did not comment about it. Let’s move.

I have been seeing a lot of VRIs in the hospital with doctors. One year, I went to GYN/OBS for my annual visit. The front desk noticed me as deaf and got up from a chair. They were running around with VRI and not knowing how to set up! RME. That reminds me about TTY. (Giggles) Anyway, they looked at me like I needed some help. I tried my best to help but never used the VRI myself. It is like the internet thing with video as live person. All I know is that the hospital has a strong wall and can not go through the internet. One problem is the waiting room. I can’t have a VRI with me! Wow. When the nurse called me, then VRI walked with us. That’s insane. The doctor comes, and all talks are very slow and frozen sometimes with VRI. It’s impossible to get all of it, so I’m stuck with it. When I am done with visiting and hope not to see it anymore! (Insane)

Recently, I went to a heart doctor for checking up. I had a stupid idea to ask because I can’t hold the live interpreter for it and also last minute, too. The front desk, I had note in my hand, said, “I can’t hold you on the phone for the interpreter and can use VRI for the appointment.” The front desk has nothing about it and told me to sit down. Luckily, I have an app for a person to talk to my phone. Live Transcript. She told the nurse that I was deaf and called when it was time to come in. The nurse had a note for me, and I have been in the doctor’s office many times and know what to do. So, afterward, wait for the doctor to come in. He knew I had Live Transcript and talked to it so I could read. When we are finished, we walk and tell the next nurse about my next appointments. There is no VRI at all. Sigh.

Lot of time for me, but have pretty patience.

Smiles ~DW

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